Sunday, September 23, 2018

Whatsapp appointed Grievance Officer for India

Whatsapp appointed Grievance Officer for India


Facebook-owned messaging company has given information on appointing 'Complaint Settlement Officer for India' on their website.

Messaging app whatsapp, who is facing government pressure to crack the scam on fake messages, has appointed the Grievance Officer (Grievance Officer) for India. The officer will be responsible for removing other complaints and concerns, including fake news of users.
It is notable that after the incidents of massacre by the crowd in many parts of the country, India had asked the WhatsApp to take necessary steps to prevent the spread of fake messages from WhatsApp.

The Facebook-owned messaging company has given information on appointing 'Complaint Settlement Officer for India' on its website.

It said that users can get help from soft Lahiri by sending a mobile app or e-mail. The officer appointed for India will work only in the United States.

According to Lahiri's LinkedIn profile, she is the Senior Director of Global Customer Operations and Localization Department of Whatsapp's Department. A company spokesman has refused to comment on the matter. According to sources, the appointment of the Grievance Disposal Officer has been done at the end of August.

According to whatsapp website, users can contact the company's support team directly through the 'Settings' option of the app. If they want to proceed with the complaint, then they can contact the complaint officer directly.

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